WHATSAPP GUIDE
Message templates
Create, review, and preview reusable WhatsApp message templates.
Before you begin
Complete the WhatsApp Business connection in onboarding before sending or scheduling WhatsApp messages.
Message templates
Navigation illustration — screenshot coming soonSteps
- 1
Open Templates
In the sidebar, open WhatsApp → Templates. My Templates shows saved templates and their current status.
Open Templates ↗Review the template list and status before creating a new one. - 2
Create a template
Select + New Template. Give the template a name, choose its category and language, and write the message body. Add a header or variables when needed.
The New Template form supports text, media, and variables. - 3
Preview the message
Use Tap to preview on a saved template to inspect how its text and buttons appear in WhatsApp.
Check the rendered message before using the template.
Still need help?Contact Waflo support ↗