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CRM GUIDE

CRM overview

See your leads, contacts, and recent WhatsApp conversations in one place.

Steps

  1. 1

    Open CRM

    Select CRM in the Waflo sidebar. The overview shows open leads, unread messages, and total contacts.

    Open CRM ↗
    The CRM overview is a starting point for customer work.
    CRM overview with leads, unread messages, contacts, and shortcuts

    The CRM overview is a starting point for customer work.

  2. 2

    Choose what to work on

    Use View Leads, Contacts, or WhatsApp Inbox to open the corresponding workspace.