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CRM GUIDE

Add a contact

Keep customer details in one place so your team can find them later.

Steps

  1. 1

    Open Contacts

    In the Waflo sidebar, open CRM → Contacts. Search or filter the list to find an existing customer.

    Open Contacts ↗
    The Contacts list shows customer records and activity.
    Contacts list with search, filters, and New Contact button

    The Contacts list shows customer records and activity.

  2. 2

    Choose New Contact

    Select the New Contact button near the top of the page.

    Enter the contact details in this form.
    New Contact form with phone and optional customer details

    Enter the contact details in this form.

  3. 3

    Enter the details

    A phone number is required. Add the name, business, email, city, source, tags, and notes when available. Check the phone number carefully.

  4. 4

    Create the contact

    Select Create Contact. The new record will appear in your contact list.

Tip

Only enter customer information you are allowed to store in Waflo.