Waflo Help CenterOpen Waflo ↗
← All guides
APPOINTMENTS GUIDE

Appointment setup and booking link

Add appointment services, share a booking page, and configure reminder timing.

Steps

  1. 1

    Review service types

    Open Appointments → Services / Types to see the appointment services customers can book. Use Edit to update an existing service.

    Open Appointments ↗
    Services / Types lists the bookable appointment options.
    Appointments Services and Types tab with an existing service

    Services / Types lists the bookable appointment options.

  2. 2

    Add a service

    Select + Add Service. Enter a service or appointment type and its duration. Add a price and customer-facing description if useful. Allow multiple bookings for the same time only if the service can handle more than one customer per slot. The return-reminder option schedules a recommended next visit when this service is completed. Select Add Service.

    Set the service duration and booking options before saving.
    Add Service form with duration, price, description, and booking options

    Set the service duration and booking options before saving.

  3. 3

    Set your public booking page

    Open Settings. Enter a booking page name using lowercase letters, numbers, or hyphens, and keep Active selected if customers should be able to book. Select Save Settings, then copy or open the booking page URL to share it.

    Settings holds the public booking link and appointment automation.
    Appointments Settings with public booking URL and automation fields

    Settings holds the public booking link and appointment automation.

  4. 4

    Configure reminders and reviews

    In Appointment automation, enter comma-separated reminder hours before the appointment. For example, 24, 1 means one day and one hour before. Add a review link if you use an Appointment Review Request template, then select Save Settings. Plain WhatsApp text is used only while the customer-service window is open; otherwise Waflo uses the assigned appointment template.